Privacy Statement - Privacy Policy
“THEODOROS AKRITIDIS & Co.” considers that the protection of the personal data of our customers and partners is particularly important and is of primary importance to us.
With this policy we wish to inform you specifically about the processing of your personal data when using the website https://www.akritidisfruits.gr
Please read carefully this policy , which describes the framework under which we collect, maintain and use the data of visitors to this website (“Personal Data”) and explains your rights and our obligations under this processing.
This Policy includes the Cookies policy as a single text as an integral part of the terms of use of “akritidisfruits.gr”.
- What is personal data
Personal data is any information relating to a person who can be identified, i.e. whose identity can be verified by means of this identifier. Such data are for example the name, address, date of birth and gender of the member, mobile phone number, e-mail address and usage data, such as member name, password (Regulation 2016/679/EU).
2.Who is the Processing Manager?
Responsible for the processing is the general partnership “THEODOROS AKRITIDIS & Co.” with GEMI no.: 057240304000 and VAT no.: 091513358, Tax Office of Ampelokipon Thessaloniki, located at the Central Lachanagora of Thessaloniki, C/44-46 P.C. 54628, Thessaloniki, e-mail:info@akritidisfruits.gr, αρ.τηλεφώνου: 2310761804, hereinafter referred to as “the company”.
3.Who can you contact for issues related to the protection of your personal data?
For your questions regarding this Policy, but also any issue related to the processing of your Data and the exercise of your rights, you can contact our email address info@akritidisfruits.gr,στο telephone 2310 761804 and hours 10:00-14:00 daily except weekends as well as by sending a simple mail to the above headquarters of our company.
- How and what Personal Data do we collect from you?
We take care to collect only the absolutely necessary Personal Data that is strictly necessary for the purpose for which it is intended. This Data includes the following:
Α. Data provided by you, such as:
– Data and information, such as your full name, date of birth, personal identification number, social security number, address, telephone number and e-mail, which you provide to us through our transactions and communication between us (at our company’s headquarters, by telephone, e-mail or by any other means).
– Data you provide us when you subscribe to our newsletter.
-Educational data, such as studies, skills, knowledge of foreign languages, professional experience (only if you are responding to a job advertisement)
Β. Data that we collect automatically, such as :
-Our website traffic data, information collected from the use of cookies in your browser, technical information about your internet connection and browser, as well as the country and phone code where your computer is located, the web pages that appear during your visit, the advertisements you click on, etc.
– Technical data such as for example the internet protocol (IP) address, login details, browser type and version, operating system and platform and other technology on the devices used to access our Site, etc.
-Your social media username, if you interact with us through these channels to help us respond to your comments, questions or feedback.
When you use certain social media elements on our Sites, you may create a public profile that includes information such as your username, profile picture and city. You can also share content with your friends or the general public, including information about your interaction with “the company”. We encourage you to use the tools we provide to manage your social media sharing with “Company” to control the information you make available through Company’s social media elements.
Γ. Data from public authorities and publicly accessible sources.
- What are the purposes of processing your personal data?
The “company” processes your personal data transparently according to the principles of lawfulness, proportionality, confidentiality and integrity, purpose limitation and accuracy, specific data retention period and data minimization in the context of your cooperation with it in order to provide you with the best possible service.
We process your personal data for the following purposes:
- to receive your orders, process them, and ship the products to you and to communicate with you on matters relating to the sale of our products to you, such as verifying your identity, making decisions about credit, if you request credit, and
- To provide you with a comprehensive support, such as offering products and personalized services that may be of interest to you, making your experience with the “company” more complete and in line with your real needs. To manage and process and process your payments including the security of our financial transaction.
- To create, keep and maintain a database of our clientele and analyse it.
- To send you commercial communication via newsletter, sms, or other multimedia regarding “company” news, products, offers and promotions and/or to send you personalized updates based on your preferences and your profile with us and to understand and analyze the results of our advertisements and promotions.
- To deal with your requests regarding the exercise of your rights
- To secure transactions and maintain the integrity and security of our website, products, features and services provided to you and to prevent and detect security threats, fraud and other malicious activity.
- for business analysis and improvements, such as to market and optimize our products, to optimize your experience and your service from us, and to customize your experience on the “Company” website
- For market research, statistical analysis, to develop marketing strategies and manage marketing campaigns and to inform you or our partners of potential opportunities to participate in our or our partners’ marketing or product promotion initiatives.
- for other purposes for which we will notify you, or specify where appropriate, at the point where the information is originally collected about you
- the service and processing of requests submitted electronically by the Subjects through the Website.
We may process personal data of the Data Subjects in order to:
-Carrying out inspections provided for by legislation.
-The prevention, deterrence and suppression of illegal acts.
-Upgrading our services.
-If the legal requirements are met, the promotion of our services and products.
-The safeguarding and protection of your and our legitimate interests.
-Compliance with an obligation imposed by law, such as regulatory compliance for tax purposes
6.Declaration
We only address an adult audience and it is the intention of the “company” not to knowingly collect or maintain personal data of minors who may have access to its Website. Visitors – non-adult users do not have access to the services provided through it except with the consent of their parents or guardians and are not obliged to submit their personal data.
If you are a minor, please do not use or provide any information on this website or on or through any of its features, and do not provide any information about yourself to us, including your name, address, telephone number or email address.
If such information is submitted by minors, we will make every effort, given the volume of information exchanged online, to delete the relevant information.
It is recommended that adults exercise appropriate supervision of minors under their responsibility when they are browsing the Internet and in particular this Website.
- What is the lawful basis for the processing of your Data by the “company”?
Your data is processed in accordance with the provisions of the Personal Data Protection Regulation (GDPR) and the National Legislation.
For our commercial communication this is done in accordance with the consumer protection legislation (Law 2251/1994), the European Regulation (GDPR 2016/679) and the national legislation on the protection of personal data and privacy in the electronic communications sector (Law 2472/1997, Law 4624/19, Law 3471/2006), as applicable.
Where applicable, the lawful bases on which we process your data are as follows:
-Article 6 par. 1b GDPR
Processing necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to the conclusion of the contract.
-Article 6 par. 1c GDPR
Processing necessary for our compliance with a legal obligation arising from EU or national law.
-Article 6(1d) GDPR
Processing necessary to safeguard the vital interests of the data subject or another person.
-Article 6(1f) of the GDPR
Processing necessary for the purposes of the legitimate interests pursued by the “company” insofar as these are not overridden by the interests and fundamental rights and freedoms of you as data subjects,
-Article 6(1a) of the GDPR
-When you have consented to the processing of your data for one or more specific purposes, such as:
- to receive communications from “the company” for customer service purposes (e.g. when you ask “the company” to contact you or manage an issue)
- to receive direct commercial communication from the “company” (on your mobile phone or email or multimedia) and others.
When you give us your consent for any of the above, you can withdraw it at any time in the future by contacting the “company” details, as well as by unsubscribing to the corresponding hypertext link in the contact email or sms or multimedia messages (e.g. viber).
Where we intend to process the personal data for a purpose other than that for which they were collected, we will provide you prior to such processing with information about that purpose and any other necessary information.
- Who are the recipients of your Data?
-Access to your Data is the “company” itself and in particular the absolutely necessary staff of the “company”, necessary for the proper operation of the website, which is committed to confidentiality.
-For the operation of the website of the “company” and the fulfillment of its contractual obligations, access to your absolutely necessary data is also acquired by our affiliated companies or third party service providers, which process your Data as Processors on our behalf and in accordance with our instructions, such as, indicatively, such affiliated companies are the company that supports and technically hosts the website, payment service providers (e.g. banks, payment organizations), etc.
-We may also disclose personal data of the Data Subjects if required by law, judicial or regulatory decision or when we have to protect our Website and in more detail to:
- Financial Institutions,
- Fraud detection and prevention organisations,
- Technological and analytical service providers,
- Service providers and service partners related to logistical support, transport and delivery and/or facilities of their partners,
- Service providers related to customer service
- Service providers and partners related to marketing and advertising, such as social networking sites, advertising agencies or advertising partners.
- Financial intelligence and fraud protection agencies, debt collection agencies (for outstanding debts to us), insurance providers.
Your personal data is not transferred to countries outside the European Union.
However, your personal data may be transferred outside the European Economic Area (EEA). While some countries have been identified by the European Commission as having adequate legal protection for personal data, in other countries it will be necessary to take steps to ensure adequate safeguards for the information, e.g. through the enforcement of contractual obligations, as legislation in these countries may not provide the same level of data protection.
Where data is to be transferred to third countries outside the European Economic Area, we will protect your personal data as described in this privacy policy, all appropriate safeguards and measures will be taken to comply with applicable data protection legislation regarding transfers to third countries outside the European area, such as signing the EU Standard Contractual Clauses, certifying that the recipient has adopted the Corporate Binding Principles, and ensuring that the recipient has signed the EU Standard Contractual Clauses.
9.Protection measures
The processing of personal data by the “company” is carried out in a manner that ensures its confidentiality. We observe and take all appropriate organisational and technical measures to ensure the security of the data and protect it from accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access and any other form of unlawful processing.
These measures shall be reviewed and amended when necessary.
We use encryption and other technologies that can help secure the information you provide.
We use and constantly upgrade the systems required for the safe and proper operation of the “company’s” website and we constantly monitor the reliability and effectiveness of the security systems. Indicatively, we use backup system, protection, protection against viruses, protection against malicious actions, etc.
For the security of the User, an SSL certificate has been installed, which ensures the security of the User’s data while browsing the website.
We also require our service providers to comply with strict requirements for the protection and security of personal data and we have legally ensured that the service providers processing on behalf of the Company have agreed and contractually committed with the Company to maintain confidentiality, not to send your Data to third parties without the permission of the “Company”, to take appropriate security measures and to comply with the legal framework for the protection of personal data and in particular Regulation 979/2016/EU (GDPR).
We select personnel, persons or third-party partners with corresponding professional qualifications who provide sufficient guarantees in terms of technical knowledge and personal integrity to maintain confidentiality , who are bound by the respective confidentiality and secrecy agreements.
We carry out regular quality and security checks on the systems and algorithms we use to correct factors that lead to inaccuracies in the data.
Although every effort is made to protect personal data, we cannot guarantee the security of the data transmitted on our Website, as the transmission of information over the Internet is not completely secure.
- Linking to third party websites
Any possible interconnection of the Website through special hyperlinks (links, hyperlinks, banners) with any other website belonging to third parties does not imply that the “company” assumes any responsibility for the policy followed by these websites regarding the protection and management of personal data.
Data Subjects should ensure that they themselves are informed about the protection and management of their data by the above websites.
- For how long do we keep your Data?
We retain your Personal Data as long as you interact with us, if you are registered to receive commercial communications from us and as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required by applicable law.
Where processing is carried out on the basis of your consent for each of the above processing purposes, your personal data will be kept until any withdrawal of consent.
Where processing is carried out on the basis of a contract, your personal data is stored for as long as necessary for the performance of the contract and for the establishment, exercise, and/or support of legal claims based on the contract.
We keep your contact data as well as the data of your personal choices for purposes of commercial communication with you for five (5) years from your last communication with us.
For information and reporting purposes, your personal data are kept until your consent is withdrawn. This can be done by you at any time.
The withdrawal of consent shall not affect the lawfulness of the processing based on consent in the period prior to its withdrawal.
In any case, we retain the data for as long as required by national legislation (e.g. tax obligations, etc.)
At the end of this retention period, your data is either completely deleted and no longer used (with the exception of the data we are required to retain in the performance of the contract and/or in fulfilment of a legal obligation e.g. tax obligations) or kept anonymised, for example by aggregation with other data or pseudonymised, so that it can be used in an unidentifiable way for statistical analysis and business planning.
- What are your rights?
-Right of access/information:
This means that you have access to your data, the right to be informed by us if we process your data. If we process your Data, you can request to be informed about the purpose of the processing, the type of your Data we hold, to whom we give them, how long we store them, whether automated decision making takes place, but also about your other rights, such as rectification, deletion of data, restriction of processing and submission of a complaint to the Personal Data Protection Authority.
-Right to correct inaccurate personal data.
If you find that there is an error in your Data, you can submit a request to us to correct it (e.g. correcting your name or updating a change of address).
-Right to erasure/right to be forgotten
You can ask us to delete your data if it is no longer necessary for the above mentioned processing purposes or if you wish to withdraw your data in case this is the only legitimate basis.
-Right of portability
You can ask us to receive the Data you have provided in a readable form or ask us to transfer it to another controller.
-Right to restrict processing.
You can ask us to restrict the processing of your Data for as long as your objections to the processing are pending.
-Right to object and withdraw consent to the processing of your Data.
You may object to the processing of your Data and we will stop processing your Data, unless there are other compelling and legitimate reasons that override your right. If you have given your consent to the collection, processing and use of your personal data, you can withdraw your consent at any time with future effect.
– Automated decision making.
You have the right not to be subject to automated decision-making (e.g. profiling) that significantly affects you, unless :
A)The automated decision is required to enter into or sign a contract with us.
B) We have your express consent to make such a decision.
C) The automated decision is allowed by the local law of an EU Member State.
-Right to complain to the CPVO:
You have the right to lodge a complaint with the Personal Data Protection Authority (www.dpa.gr): telephone: +30 210 6475600, fax: +30 210 6475628, e-mail: contact@dpa.gr.
13.How can you exercise your rights?
13.1 In order to exercise any of the above rights, you can contact our company in writing at the address, Central Thessaloniki Lachanagora, C/44-46 P.C. 54628, Thessaloniki by e-mail at email: info@akritidisfruits.gr και by phone: +2310 761804.
In the above cases, we will make every effort to respond to your request within (30) days of its submission. This period may be extended for sixty (60) additional days if necessary, taking into account the complexity of the request and the number of requests, in which case we will inform you within the aforementioned period of thirty (30) days.
Identity check
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Policy. If you have authorised a third party to make a request on your behalf, we will ask them to prove that they have your permission to act for this purpose.
13.2 If you wish to withdraw your consent for sending a newsletter you can do so by selecting the link “To unsubscribe from the newsletter mailing list click here” located at the bottom of each newsletter.
- What is the applicable law when we process your Data?
The applicable law is Greek law, as formulated in accordance with the General Data Protection Regulation 2016/679/EU, and in general the applicable national and European legislative and regulatory framework for the protection of personal data, and the Courts of Thessaloniki are competent for any dispute resolution.
- Cookies
15.1 In order to ensure the proper functioning of its Website, the “Company” sends and stores cookies, i.e. small data files, on the computer of the Subjects. We apply the following cookie policy, which is an integral part of the present and the terms of use of “akritidisfruits.gr”.
According to the terms of the GDPR 2016/679 and the instructions of the GDPR, each website is allowed to install such a “cookie” only if you as the user give us your explicit consent with an affirmative action (opt-in) after being clearly and comprehensively informed about this installation, its usefulness, the consequences of refusal for the user experience, the purpose of the processing, the exercise of the right of access and any recipients of the data.
For this purpose, when the user enters our website, there is relevant information on the use of cookies via a pop-up window and a hyperlink leading to this cookie policy. For this purpose, when the user enters our website, there is relevant information on the use of cookies via a pop-up window and a hyperlink leading to this cookie policy.
Below we inform you in detail about the use of cookies on our website.
15.2 What are cookies?
A cookie is a small file with information that is sent along with the pages of this website and is stored by your browser on the hard drive of your computer or other device, so that each time the user logs on to the website, the latter retrieves this information and offers the user relevant services.
A typical example of such information is the user’s preferences on a website, as indicated by the choices that the user makes on that website (e.g. selection of specific “buttons”, searches, advertisements, etc.).
15.3 Functions of cookies
Depending on their type, cookies perform functions such as measuring the traffic of the page as a whole or only specific sub-pages, recording the number of visitors, language, time of entry, geographical origin, the page from which they came (via search engine, link from another page or direct entry), device identifiers (e.g. operating system, screen resolution), keywords used, entry attempts, etc. Other cookies may remember, for the user’s convenience, the choice of language or the results of a search on a website. Some cookies are personal data and others are not.
Some cookies are technically necessary while others serve commercial and advertising purposes. Information stored there may be transferred to our servers or the servers of related third parties during a subsequent visit.
15.4 Types of cookies
There are different types of cookies, functional, technical, user identification, advertising, etc. Viewer cookies are set by the website/page you are visiting and are only readable by the website/page you are visiting. If the website uses external third-party services, then their own cookies, so-called third-party cookies (Google Analytics, Facebook, etc.) are installed on your device.
Persistent cookies are those that are stored on your computer and are not automatically deleted once you close your browser. Session or session cookies are those that are deleted once you close your browser. Each time you visit our website, you will be asked to accept or reject cookies. If you consciously choose to accept them, our website will remember your preferences (such as username, language) for a certain period of time. This way you will not have to re-enter them when you browse our site during the same visit.
Technical or Functional cookies ensure that certain parts of the site work properly and that your users’ preferences remain known. By setting functional cookies, we make it easier for you to visit our website. This way, you don’t have to repeatedly enter the same information when you visit our site and, for example, products remain in your shopping cart until you complete your payment. We may place these cookies without your consent.
Statistical cookies are used to optimise our users’ experience on our website. With these statistical cookies we obtain information about the use of our website. We ask your permission to place statistical cookies.
Marketing / Tracking Cookies are cookies or any other form of local storage used to create user profiles in order to display advertisements, or to register the user on this website or on various websites for similar marketing purposes.
Social media and advertising: Social media cookies allow you to connect to the social media networks you use and share content from our Website on social media. Advertising (third-party) cookies collect information to help better personalize advertisements to your interests, both on our Website and on others. In some cases, these cookies include the processing of your personal data. It should be noted that we do not control these cookies, so please be informed about the cookies policy of the above. Rejecting these cookies may result in the display of advertisements that are not as relevant to you or the inability to effectively connect you to Facebook, Twitter, or other social media and/or the inability to share content from you on social media networking.
15.6 Do cookies collect your Personal Data?
When the Visitor uses the akritidisfruits.gr website, cookies are used to identify the browser or the device, which can collect all kinds of information that, as a rule, do not constitute Personal Data (they do not allow the identification of the visitor). Some information, depending on the content and use, may, however, relate to a specific individual and may be considered Personal Data.
The provisions of our Privacy Policy apply to information collected by cookies that may be linked to a specific individual.
Your rights regarding personal data:
You have the following rights regarding your personal data
-You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
-Right of access: You have the right to access your personal data known to us.
-Right to rectification: You have the right to complete, correct, delete or block your personal data whenever you wish.
-If you have given us your consent to process your data, you have the right to withdraw this consent and delete your personal data.
-Right to transmit your data: You have the right to request all your personal data from the Processor and to transmit them in their entirety to another Processor.
-Right to object: you can object to the processing of your data. We comply with this unless there are valid grounds for processing.
-To exercise these rights, please contact us. See the contact details at the bottom of this Cookies Policy. If you have a complaint about how we handle your data, we would like you to contact us, but you also have the right to lodge a complaint with the supervisory authority (the Data Protection Authority).
15.7 Third Party Providers
Our website displays content from external providers, such as Google, Analytics.
To view third-party content, you must first accept the terms and conditions set by the third-party partners themselves. These include third parties’ cookie collection policy, which is beyond our control. However, if you do not view this content, no third-party cookies are installed on your device.
15.8 Obtaining User Consent
Mandatory acceptance of cookies is not a condition for entering our website.
When you visit our website for the first time, we will display a pop-up window with an explanation of cookies, where we offer you the option to accept, reject, set and control the use of cookies either ours or third parties, the policy the use of which is determined solely by them, without our involvement and legal responsibility, which are contained in the “Settings” control panel. In addition, in the pop-up window there is a hyperlink that leads to this cookie policy.
Once you click ‘Accept cookies’, you indicate that you consent to our use of all cookies and add-ons as described in the pop-up window and in this Cookies Policy.
Deactivating cookies is as easy as accepting them, with the same number of clicks and the same font.
You can disable the use of cookies through your browser, but please note that our website may no longer function properly.
15.9 Checking and deleting cookies
You can control and/or delete cookies according to your wishes. You can delete all cookies already on your computer, as well as set most browsers to prevent the installation of cookies. However, in this case, you may need to adjust some preferences yourself each time you visit a website, and some services may also not work (eg saved logins, website preferences).
Please note that our website may not function properly if all cookies are disabled. If you delete cookies in your browser, they will be reset after your consent when you visit our website again.
- FINAL TERMS
We encourage you to read this Policy periodically to know how your Data is protected. We may amend this Policy in accordance with applicable law. Any modification will be effective as soon as the modified Policy is posted on our website and with relevant information to the visitors with a message that will appear on our home page. In any case, as long as you continue to use our website after modifications have been made in accordance with the above, it will be considered that you accept these modifications unconditionally. If you do not agree with the terms of this Policy, as it may be modified, we would ask you not to continue using our website
In any case, for any information or clarification, you can contact us and in any case you have the right to exercise your rights analyzed above.
This privacy policy was last modified on 11/1/2023.
